Complexin

USE CASE  /  PROCESS

Find the step where the work waits.

Every interview walks the last real case, and one map from everyone shows the steps that wait on somebody else.

COMPLEXIN ASKS
  1. 01Take the last close. What did you do first?
  2. 02Who did it go to next?
  3. 03How long did it sit before anyone picked it up?

The close, from everyone who told it.

EXAMPLE ONLY
FINANCE
Accruals posted7 OF 8 TOLD ITReconciliations reviewed7 OF 8 TOLD IT
SHARED SERVICES
Intercompany balances confirmedWAITS 2 TO 3 DAYS · 6 OF 8 TOLD IT
WAREHOUSE
Stock count signed off4 OF 8 TOLD IT

Said in the RoomOn the recordOn the mapMarked where it waitsAsked again when it's done

Questions about process and handoffs

How is the process map made?

Each interview walks the last real case from the same start to the same finish. Complexin draws one map from everyone, with how many people told each step and where it waits, and each person can correct their own map.

Can it compare the written process with what people do?

Yes, when you paste the written process into the Plan. The Findings show where it is written one way and done another.

Which processes does it suit?

Any work that passes between people and teams, such as month-end close, order to cash, accounts payable or onboarding.

Book a demo

Thirty minutes with us, on a process of yours. We show you the Plan, an interview and the Findings, and answer what you need to know before a first Round.

Pick a time